Metallica 2019 Australian & New Zealand Tour Postponed
Live Nation regrets to announce that Metallica’s 2019 Australia & New Zealand tour will not go ahead.
We are working with Metallica to secure a new tour period and will make a further announcement as soon as possible.
A note from Lars, Kirk, and Rob:
We are truly sorry to inform our fans and friends that we must postpone our upcoming tour of Australia and New Zealand.
As most of you probably know, our brother James has been struggling with addiction on and off for many years. He has now, unfortunately, had to re-enter a treatment program to work on his recovery again.
We fully intend to make our way to your part of the world as soon as health and schedule permit. We’ll let you know as soon as we can.
Once again, we are devastated that we have inconvenienced so many of you, especially our most loyal fans who often travel great distances to experience our shows. We appreciate your understanding and support for James and, as always, thank you for being a part of our Metallica family.”
All tickets purchased to the shows in Australia and New Zealand, including Enhanced Experiences and Black Tickets, will be fully refunded.
More details on how to obtain your refund are available on the following links and also below: AU – https://www.livenation.com.au/artist/metallica-tickets
NZ – https://www.livenation.co.nz/artist/metallica-tickets
Enhanced Experience & Black Ticket –https://www.cidentertainment.com/events/metallica-australia-tour/
TICKETMASTER NZ (AUCKLAND)
Tickets booked online or over the phone with a credit card, will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this has changed, your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact the Ticketmaster Customer Service Team here requesting a refund with your bank account details. Please remember to include your order number in your request.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking.
Live Nation will work with the tour ticket agencies to ensure refunds are processed in a timely and orderly manner. We ask that fans remain patient while we respond to a large volume of requests.
Any updates will be published on Live Nation’s website, Facebook and Twitter.
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September 28, 2019 @ 1:42 pm
Pity we could not keep the tickets for their next rescheduled shows. So bloody hard to get them in the 1st place. Get Better James, thanks Boys for your great Music. Wishing all Well.
September 29, 2019 @ 3:55 am
Sad alright .But Addictions are controlling Peoples Lives and Traveling the World Searching for that Next Hit of what ever Poison he is into.Alcohol ,Coke,Meth,Heroin? Etc.Etc. Makes Life Tough and Affects Crew and Band.i am Sure There is a Huge Number of Employees who Travel with the Band Who Rely on the Income to pay Rent etc Back home .So this Affects Them as Well But Fans who Booked Flights accommodation and The rest will Not Get Refunds for Cancelled Booking So will be Discouraged from Booking again.